Garage Door Spring Repair in Ottawa
A loud bang, a door that won't budge, or a visible gap in a coiled spring above your door usually means a broken torsion or extension spring. It's dangerous to touch — but we can usually fix it the same day you call.
Ottawa & surrounding areas
Garage Door Spring Repair in Ottawa
A garage door spring failure is one of the most common reasons Ottawa homeowners call us, and it rarely gives much warning beyond a loud bang from the garage or a door that suddenly feels twice as heavy. Torsion springs sit on a metal shaft above the door and do the actual lifting work; extension springs run along the horizontal tracks on older systems. Both wear out from repeated cycling, and Ottawa's swing from -25C January mornings to humid July afternoons accelerates metal fatigue more than milder climates do. In older bungalow neighbourhoods across the Glebe, Alta Vista, and parts of Nepean, original extension spring setups from the 1970s and 80s are common and well past their rated life. Newer builds in Barrhaven and Orleans typically run torsion systems that still fail on schedule after 7 to 12 years of daily use.
Springs are always under extreme tension, which is why we replace them in matched pairs even when only one has snapped — an uneven pair puts new stress on the surviving spring and usually fails again within months. We stock standard and high-cycle torsion springs in the wire gauges and drum sizes used on LiftMaster, Chamberlain, Genie, and Wayne Dalton systems, so we're rarely waiting on parts. Roughly 95% of our spring calls in Ottawa are resolved in a single 45 to 75 minute visit, including a full door balance check afterward.
Every Garage Door Spring Repair Includes
- Diagnostic inspection of springs, cables, drums, and door balance
- Removal and safe disposal of the failed spring or spring pair
- Installation of matched torsion or extension springs sized to your door's weight and height
- Cable and drum inspection to catch secondary wear before it becomes a second service call
- Full door balance test and adjustment after installation
- Lubrication of rollers, hinges, and track contact points
- Written warranty on parts and labour
Signs You Need Garage Door Spring Repair
Loud bang from the garage
A sharp crack, often mistaken for a car backfiring, is almost always a torsion spring snapping under tension. Stop using the door immediately.
Door feels unusually heavy
If lifting the door manually suddenly takes real effort, one spring has likely lost tension or broken and the opener is doing all the work.
Visible gap in the coil
Walk into the garage and look above the door — a torsion spring with a visible separation in the coil has already failed.
Door opens unevenly or crooked
One side rising faster than the other points to uneven spring tension, usually one intact spring and one that's weakening.
Opener struggles or reverses
A garage door opener straining, grinding, or reversing mid-cycle is often compensating for a spring that can no longer support the door's weight.
Door won't stay open
If the door creeps back down after opening, springs are no longer counterbalancing properly and the risk of a sudden drop is real.
How It Works
Phone diagnosis
We ask a few questions about the noise, door behaviour, and door weight to arrive with the right spring size already on the truck.
On-site inspection
Technician confirms spring type, wire gauge, and drum size, and checks cables and rollers for related wear.
Safe spring replacement
Using calibrated winding bars and clamps, we remove and replace both springs as a matched pair — never a DIY-safe task.
Balance and safety test
The door is cycled repeatedly, balance is fine-tuned, and auto-reverse safety sensors are confirmed working.
Walkthrough and warranty
We explain what failed, show you the old parts, and register your written parts and labour warranty.
Customer Reviews on Google
Selected customer reviews. Rated 5.0 on Google from 62 reviews, checked September 19, 2026.
Ali was such a professional. His communication was excellent; he called me to give me notice that he was on the way. He fixed my spring fast and efficiently and made sure that the door opener was reconnected and everything was working perfectly before he left. I would highly recommend this company.
Garage Door Service Across the Ottawa Region
Our trucks run routes across the National Capital Region every day — a technician is rarely far from your door.
Garage Door Spring Repair — Frequently Asked Questions
Why do you always replace springs in pairs?
Can I replace a garage door spring myself?
How long does spring replacement take?
Do Ottawa winters affect garage door springs?
Do you service all garage door brands?
Serving Ottawa & the National Capital Region
Based at 1354 Carling Ave, we cover every neighborhood in Ottawa plus Kanata, Nepean, Barrhaven, Orléans, Stittsville, Gloucester, Cumberland, Manotick, Riverside South, Richmond, Bells Corners, and Vanier — same-day whenever possible.
- 613 Garage Door Repair
- 1354 Carling Ave, Ottawa ON K1Z 0C9
- (613) 709-2979 · Mon–Sun 7 AM – 9 PM
- ★★★★★ 5.0 · 62 Google reviews (read on Google Maps; opens in a new tab)
Need Garage Door Spring Repair?
Call now or request a free written estimate online. Our licensed Ottawa technicians deliver honest quotes and same-day service across the region.