Terms and Conditions

1. Acceptance of Terms

By accessing and using the website and services of 613 Garage Door Repair ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically.

2. Services Description

613 Garage Door Repair provides professional garage door installation, repair, and maintenance services in Ottawa and surrounding areas, including:

• Garage door installation and replacement
• Spring, cable, and roller repairs
• Opener installation and repair
• Track alignment and adjustment
• Panel replacement and section repair
• Weather seal and insulation services
• Emergency 24/7 repair services
• Preventive maintenance programs

3. Quotes and Estimates

All quotes and estimates provided by 613 Garage Door Repair are based on the information available at the time of assessment. We strive to provide accurate pricing, but the following conditions apply:

4. Scheduling and Cancellations

We value your time and ours. Our scheduling policies are designed to ensure efficient service for all customers:

• Appointment Windows: We provide 2-4 hour arrival windows for scheduled service. We will notify you if our technician is running late.
• Cancellations: Please provide at least 24 hours notice for cancellations or rescheduling to avoid any hassle.
• No-Show Policy: If you are not present during the scheduled appointment window and have not notified us, a no-show fee may apply.
• Emergency Service: Emergency services are available 24/7 with priority scheduling. Additional fees may apply.

5. Warranties and Guarantees

613 Garage Door Repair stands behind our workmanship and materials. Our warranty coverage may include labour warranty as wells as parts warranty described at time of service/installation..

6. Limitation of Liability

To the fullest extent permitted by applicable law, 613 Garage Door Repair shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damage to vehicles or personal property stored in the garage
• Personal injury (except where caused by our gross negligence)
• Costs of substitute goods or services
• Any damages arising from service interruptions or delays

Our total liability for any claim arising from or relating to our services shall not exceed the amount paid for the specific service giving rise to the claim.

7. User Responsibilities

As a user of our website and services, you agree to:

• Provide accurate and complete information when requesting services
• Ensure safe access to the work area for our technicians
• Secure pets and children away from the work area during service
• Disclose any known hazards or special conditions
• Not use our website for any unlawful purpose or in violation of these terms
• Not attempt to interfere with the proper working of our website
• Not attempt to access areas of our website that are restricted from access

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of 613 Garage Door Repair or its content suppliers and is protected by Canadian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except as necessary for your personal, non-commercial use.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

Any dispute arising from or relating to these terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, the dispute shall be resolved through binding arbitration in Ottawa, Ontario, in accordance with the Arbitration Act of Ontario.

You agree that any legal action or proceeding between you and 613 Garage Door Repair shall be brought exclusively in the courts located in Ottawa, Ontario.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

11. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and 613 Garage Door Repair concerning your use of our website and services.